The Chanler at Cliff Walk Hotel Reviews in Newport
Accolades From Our Guests
Discover your unforgettable experience at The Chanler at Cliff Walk, where nothing matters more than the satisfaction of our guests. Read on for some of our previous guests' reviews of The Chanler to learn just how special a stay at our historic Newport, RI hotel can be.
The Chanler at Cliff Walk Reviews
"I can't say enough how beautiful and cozy the Chanler at Cliff Walk was, a definite repeat. My wife and I had a villa facing out to the ocean with a private outdoor hot tub and sauna. the room was Victorian themed and had such a delightfully comfortable Queen sized bed. the bathroom was also perfectly planned with a jacuzzi tub and stone stand up shower. We cant wait to go back in the summer to enjoy the beach. the front desk staff were a delight to interact with and helpful in every way. Fantastic present for a romantic getaway, thank you baby!"
"My wife and I stayed in the Gothic Room a few days before Christmas. We choose the The Christmas at the Chanler special. The room was very nicely funished, in interesting Gothic period furnishings. The jacuzzi was a nice touch. The fireplace added warmth to the room. Our room had a nice view of the property (there are other rooms that would have a view of the beach area but not this room). Our breakfast service in the restuarant was wonderful each morning."
Room Tip: “The rooms are large. The Gothic room was very nicely funished, in interesting Gothic period furnishings. The jacuzzi was a nice touch. The fireplace added warmth to the room.”
Robert Kruszka - Vienna, Virginia
"While staying wioth a friend in Newport, we had a delightful dinner at the Chanler. The setting is "Great Gatsby". The service is almost doting. The menu is beautifully eclectic and the food is sumptuous. I had the Foie Gras starter and the entree was braisewd pork belly. The dishes were elegantly presented. The quality and flavor was Michelin.We did not stay at the hotel itself, but the grounds are immaculatey maintained and of a different era."
Anon85635 - Sierra Vista, Arizona
"My husband took me here for a weekend away for my birthday. First valet took our car and brought up all our bags. Then walking into the mansion we were welcomed immediately, checked in, given a glass of champagne, and shown to our room upstairs. We stayed in the English Tudor. When the door opened light music was playing, the fire place was turned on and the room was stunning. Dark wood walls, detailed architecture throughout, a large living space, a large time period desk, a hot tub enclosed into the wall, a chocolate brown canopy bed decorated with lions, a theme throughout the room. There were marbled steps leading to the bathroom. It included heated marble tile, a show for two with multiple sprays and jets, robes, slippers provided and golden accents throughout. We enjoyed an absolutely delicious dinner at The Spiced Pear. We had them bring our chocolate soufflés to our room. The next evening we had a good time at the bar downstairs. Every person at the hotel was friendly and accommodating. I highly recommend staying here. I definitely want to again!"
Melissa Q - Windham, Connecticut
"Just WOW! We stayed in the English Trellis room for the first weekend of December and every expectation that I had and could've never imagined was met. The staff from the Valet/drivers to Julie at the front desk to the head chef and dining staff all make you feel like a part of some extended family. Amazing training and their professionalism should be commended and used as a model for other hotels in the area!! The room was spotless and never had a shortage of towels, water or coffee. Views amazing and the hot tub was a great addition. Trips to town or mansions were a snap with the drivers that they have on staff (another benefit of this property) and they are knowledgeable of the surrounding areas and able to answer all questions from an adult or my 6 yr old ;). Food was unbelievable (as was the presentation) and they had to roll us out of the dining room for both dinner and breakfast the next morning! Definitely will be going back! Big thanks again to all the staff at The Chanler - keep up the great work! Merry Christmas!"
DWB959 - New York City, New York
"We stayed here for a special occasion and it was perfect. The staff was exceptionally attentive and made every effort to help with information, reservations and trips into town. The views and setting are absolutely awesome. The room (French Provincal) was a true retreat for the weekend. It mixed period setting with modern features just right. Add in the Spiced Pear for breakfast and one dinner made it a truly memorible experience! A sure return visit in the future!"
Joe W - Boston, Massachusetts
"We are from California and it was our first visit to Newport Rhode Island. Staying at The Chandler at Cliff Walk was an extremely welcoming and memorable experience. This is not like any hotel on the market and It should not be called a hotel. This is more of a sophisticated Chateau or mansion over looking the coast. Everything about the Chateau rings of nothing less than the best of customer service. We stayed at one of their signature rooms (The English Tudor) that was absolutely amazing with its huge victorian bed with plush pillows, soft sheets and plush comforter. We stayed in the Fall so The views of the grounds from the windows was spectacular! Chocolates were placed on our bed after each turn down adding a special touch to each day of our stay. I had the best nights rest staying in that comfortable bed! There's a victorian style relaxing bath tub for two so one can relax after a long day of viewing the Newport Mansions. Absolute bliss! I'm giving the owners a two thumbs up for executing such great detail to customer service. From having gourmet cookies in your room upon arrival, to the best of customer service from the front desk and the car service who took us all over Newport to visit the mansions. Breakfast every morning in the beautifully decorated restaurant over looking the coast along with the best of restaurant service, makes every morning a great one to wake up to! Two Thumbs Up!! Looking forward in returning to the memorable sophisticated chateau on the cliff walk."
Room tip: “Save your pennies and stay at one of their signature room. I highly recommend (The English Tudor). It's definitely worth every cent!! Beautiful window views of the grounds!”
Jerry M - San Diego, California
"I booked this Hotel for myself and my wife to celebrate our 23rd wedding anniversary. All I can say is WOW!. This boutique hotel is a cut above anywhere I have ever stayed. Not only are the rooms beautiful, each room is decorated with it's own motif, but the restaurant is gourmet quality and the service is top notch. If you're planning a romantic getaway, then this is the place to stay."
Mark G - Holbrook, New York
"I recently spent a perfect fall weekend at The Chanler. My boyfriend and I requested to stay in an Ocean Front Villa so we could enjoy the private sauna and hot tub. We were blown away by the incredible Block Island villa we spent the weekend in. We spent Friday night listening to the live Jazz band and enjoying specialty cocktails at the Spiced Pear bar (Teddy and Maurice the bartenders are super friendly and can make some incredible drinks) then had a delicious dinner in the Spiced Pear dining room. The kitchen is open air and we enjoyed watching the Chefs cook, the views of the Atlantic Ocean from the dining room are incredible and the meal was one of the best I've ever had! We spent Saturday morning in our hot tub and sauna then were taken complimentary to Thames street by one of the staff members in one of the hotel's Buicks. Every person we interacted with at the hotel was friendly, helpful, genuine and kind. Valet parked our car Friday afternoon when we arrived and we didn't touch it until we departed on Sunday. Every time we wanted to go somewhere (dinner Saturday night downtown, on a mansion tour) the staff would have the car and driver ready to take us. Saturday night we requested a butler drawn bath - when we arrived back to our villa from dinner the a warm bath was ready with candles surrounding it filled with rose petals - totally romantic and another nice service the hotel offers. I have been to Newport previously in the summer - although it's great then as well - I'd recommend visiting in the Fall when the fall foliage is beautiful and there aren't nearly the amount of people/traffic/crowds. I can't wait to return to The Chanler!"
Room Tip: "Take a look on the website to decide which of the uniquely designed rooms you'd prefer."
CheesestickR - New York City, New York
"The Chanler has it all to provide you with a wonderfully intimate celebration or romantic getaway. Our room, the Nantucket, was awesome with relaxing beach views that we enjoyed at sunrise. It continued to exceed expectations with a wonderful, state of the art bathroom, private sauna and jacuzzi. Check the website now for every amenity you could choose. Finally, the breakfasts are incredible - tip: take the breakfast package with your room. Enjoy the Cliff Walk - what a great morning activity! Added treat: they will take you where you want to go and then pick you up!."
Room Tip: "Love the Nantucket - you have great views."
Bucknell WMBU - Philadelphia, Pennsylvania
"There are so many wonderful things to say! The location is breath-taking, close to town without being in the center, close to the Mansions, and close to the beach, all overlooking the water. The staff was outstanding, from the time we checked in, until the time we left. They do all the small things right...driver was provided to get us to town, free s'mores kit upon check-in, cold water after a hot walk outside, small candies at turn down service....and the bathroom amenities were perfect. The vibe is like staying at a wealthy friend's mansion and never feeling like a burden. I only wish we could have stayed longer. We will definitely be back!"
Jeana L - Orland Park, Illinois
"My thanks to the staff at The Chanler for accommodating us in our last minute plan for my birthday. Our stay was perfect. Our room was beautifully appointed and the shower was massive and built for two. Great location and manicured grounds. Don't miss dinner at the Spiced Pear."
Room Tip: "We used the website to compare rooms and it worked out really well. My guess is you can't miss"
caryn1958 - Pembroke, MA
“What service, what a view, what great people on beautiful manicured grounds. The rooms were clean, Victorian, up to date and cozy. The Spiced Pear Restaurant is right down the stairs, where again we were greeted with smiles. Both breakfast and dinner were outstanding. Love the view of the beach on our breakfast bench as well. Plus, the Cliff Walk starts or ends right in the estate's backyard. You can't beat this place as it is only a mile and in walking distance from all the tourist attractions. Thank you Chanler and thank you for a great experience!!"
“We loved our stay this past weekend! We had a family wedding in Newport and stayed at your lovely and beautiful hotel. Our experience at The Chanler added another whole dimension to our weekend. We knew we'd have a great time attending the many wedding events. What we didn't know was how much fun we'd have with your staff:-) Everything about The Chanler is spectacular - from the amazing views to the delicious food to the exquisite rooms. But ... it's the staff that can make or break a weekend, as we like to say. There are truly not enough superlatives to describe our feelings about your outstanding staff! We came not knowing a soul and felt like family when we left. Your hotel is fun, hip and very unpretentious. Julie, Hallie, Laura, Katie - the front desk staff - had us at hello! They are lovely, kind, and a pleasure to talk to. The valet staff - Robert, Chris, Jimmy and Kevin took wonderful care of us throughout the weekend and kept us laughing as well:-) The restaurant staff - David, Bobby and Linear were a pleasure to be around. We have stayed at The Chanler in the past, many years ago, and always had a great time. But this time, many years later, we can sense a change ... you have managed to create a beautiful and elegant setting where everyone and everything is 100% approachable. It wasn't until we left that we saw the note from the GM about The Chanler being a home away from home. And, that my friends, is exactly how we felt. Kudos to all for creating and achieving such a remarkable place for guests to come and visit and not want to leave!. Til the next time ... which we hope will be very soon. Take care friends and be well!"
Caren C. – Needham, MA
“I have been to many countries and stayed in many hotels, I alway book 4 or 5 star hotels, but nothing has ever compared to this.
I have been meaning to write about this hotel for years, but with two young children it wasn't top of my list of things to do.
However, now I feel I must tell anyone considering staying there, please do!
It is the only hotel I have ever wanted to return to.
The location is wonderful, so close to the beach. The setting is perfect for any occasion including a wedding. The restaurant has fabulous food, the staff are extremely friendly. The rooms are wonderful.
I have never stayed anywhere that could compare to this. I have payed the same amount of money if not more for some of our accommodation.
I stayed there a few years ago but I can't imagine it would have changed that much.
If you have already booked this hotel, can I just say you have made the right choice. !!"
Annie E. – Bedford, UK
“I have already recommended the Chanler to two friends! Everyone was wonderful. Our private dinner was fantastic and the drivers are really a treat and fun to be with. Can't wait to come back!"
“The only way it could have been better was if we stayed longer."
“This was our fourth stay at this lovely boutique hotel and it was as wonderful as our first!!!! The rooms are fabulous as is the service. The outdoor terrace is a beautiful place to start your day with a beautiful view!"
Cntrycricket – Tyngsboro, MA
“Just spent 3 evenings at the Chanler. In short everything is just marvelous!!!! The staff is outstanding. Dinner at the restaurant was as good as it can be. Our room was wonderful. The view is spectacular."
carolinians – Coastal South Carolina
“Just got back from a 2-night midweek getaway to the Chanler. It was a truly outstanding experience. I stayed in the Georgian one night and the Block Island villa the 2nd. Originally, I had "settled" for the Georgian because my first choice of room (Block Island) was booked for the first night I would be there. However, it turned out to be very fortuitous as I just loved both rooms. The Georgian is cozy and quaint. It does not have a deck but has great ocean views. The Block Island room is smaller but the space is greatly supplemented with a deck that overlooks the ocean and has plenty of additional furniture (incredible morning light in this room too). For both rooms, there were just so many wonderful touches - heated tiles, smores kits, unique furnishings (you could lose a few hours just looked around the room!).
The hotel itself was wonderful. Perfectly situated at the start of the cliff walk. The mansions and downtown are a bit further but the hotel provides car service and the drivers very cheerfully take you wherever you want to go, even multiple times a day (kudos to Chris for his seemingly endless good-natured driving services). I only ate at the hotel dining room for breakfast but it was just amazing to eat out on the outdoor veranda overlooking the ocean. Food was great too. There is also a lawn area with furniture where you can sit out and enjoy the sun and sea.
The service really sets this place apart. Laura, Hallie, Katie and Stephanie could not have been more welcoming and accommodating with various requests. The room service and housing staff was just wonderful. I ordered a cheese plate to the room at one point and Paula came all the way back to the villa with crackers when I happened to mention I was craving them. When I told her a seagull and swooped in and stole some cheese (I had left the food on the outdoor table when I stepped inside), she then returned AGAIN (unpromoted) with a plate of "make-up" cheese pieces. I could go on but all these touches really add up (I had always considered myself more of a room/view focused person but now I really see what a difference excellent service makes). And beyond what you notice and request, there are no doublt a million things that the hotel staff thinks about proactively that just make the stay that much nicer.
Just a note to solo travelers who may be interested - I was there on my own and could not have had a more comfortable experience. Eating on the veranda was not the least bit awkward - they actually have seats that face away from other guests and face the ocean. Wandering around and sitting outside was also perfect as a solo. This is definitely the place to go for a female (or male) looking to treat herself to quick little getaway to refresh and relax.
Wonderful job Chanler - I look forward to returning soon!”
Traveler20132014 – New York, NY
“From the time we checked in until the time we checked out we were treated like royalty. I had been wanting to visit the Newport Mansions for some time and came upon the Chanler's website. After viewing all of the beautiful rooms, I chose Peonies and Ivy, one of the Garden Villa rooms because it boasted a private veranda and hot tub with a view of the ocean. The room was beautifully appointed, but the bathroom was to die for. The shower was large enough for two people and featured 3 shower heads. Heaven. When we arrived, we were greeted by an extremely nice and helpful valet who magically whisked our bag to the room while we were checking in. After a six hour drive we were happy to relax on the lawn with a cold beverage. The first evening we ate at the Spiced Pear and were seated at a lovely table overlooking the ocean. After dinner we were not quite ready for dessert, and asked for it "to go". The waiter insisted on personally delivering dessert to our room. Before we arrived I had enquired with the concierge if they could recommend some restaurants as we had never visited before. They sent me a list of suggestions and made reservations on our behalf. Both selections were excellent. They also offer a car service which is a great amenity. It was nice to enjoy dinner with wine and not have to worry about driving or parking. All of the valets were extremely pleasant, helpful and informative. My husband and I usually travel in the South and you always hear about southern hospitality. During our first trip North we were blown away by the warm welcome and attentive service we received at The Chanler. We will definitely return.”
Room Tip: “Each room has its own personality and amenities. Scour the website to choose the one that suits your own needs. The photos on the website accurately depict what you will get.”
RocksiesMom - Forest Hill, MD