FAQs for our Newport, Rhode Island Accommodations

The hotel check-in time is 3:00 pm. The hotel check-out time is 11:00 am.

The Chanler is 100% smoke-free. A $250 cleaning fee will be charged should smoking occur inside the guest room.

The Chanler welcomes Service Animals who are trained in doing work or performing tasks for their person. To help us prepare for your stay, we request that you notify us if you will be traveling with a Service Animal before arrival. Due to the intimate size of our property and the quality and rarity of the furnishings, we are unable to accept Emotional Support, Therapy, Comfort, or Companion Dogs. We are happy to recommend local kennels for all Non-Service Animals during your stay.

At The Chanler, we are dedicated to fostering an inclusive environment for both our guests and employees. We proudly partner with community organizations like Newport Out to support the LGBTQ+ community through diverse staffing, specialized HR training, and initiatives that ensure every guest feels genuinely welcomed and cared for. Additionally, our team is Proud Certified through Booking.com, reinforcing our commitment to creating a safe and affirming space for all.

Yes. Children are welcome at The Chanler.

Owned by Lani Shufelt, The Chanler distinguishes itself as one of the select properties around the globe to be fully woman-owned with a double Forbes Five-Star award.

Deposit Schedule

• Reservations with an arrival date of November 01st  to April 30th  will require a 50% deposit of the total cost of the stay at the time of booking.
• Reservations with an arrival date of May 01st to October 31st  will require a 100% deposit of the total cost of the stay at the time of booking.

Cancellation Policy:

• Any cancellations received within 14 days of arrival, no-shows, or early departures are subject to a fee equal to the amount of the deposit required at the time of booking. Any cancellation from the time of booking up to 14 days prior to arrival will result in a full refund of the deposit minus a $50 administrative fee.  

The minimum age to check-in at The Chanler is 21 years old.

The Chanler has 20 guest rooms. Each room is individually decorated to represent different historical themes and designs.

Enhance your stay with a touch of indulgence and delight by adding some exquisite in-room amenities. Whether you're a wine connoisseur, a gourmet snack lover, or a fan of beautiful blooms, we are delighted to arrange these special treats prior to your arrival, creating a truly enchanting surprise. To arrange for a pre-arrival amenity, please call 401-847-1300 or email [email protected].

The vibrant downtown area of Newport is conveniently located approximately 1 mile from The Chanler. Many popular attractions, including the renowned Newport Mansions, are within walking distance, with a pleasant 20-minute stroll or a distance of 1-1.5 miles. The Audrain Auto Museum and the International Tennis Hall of Fame are also easily accessible, being just a 10 to 15-minute walk or approximately 0.5 miles away from The Chanler.

To enhance your convenience, we offer a complimentary house car service. This service is available on a first-come, first-served basis, allowing you to enjoy hassle-free transportation to downtown Newport. For availability, please reach out to our dedicated guest services team.

Complimentary on-site parking is provided for our guests. Upon your arrival, our dedicated team of valets will be available to assist you with parking your car.

When reserving our Ride, Stay, and Play package, our complimentary house Cadillacs are available for transportation from either TF Green Airport or the Kingston Train Station. Please note that transportation to and from the airport or train station is only provided as part of the package and must be booked accordingly.

The Chanler partners year-round with Wings Air Helicopters, a trusted, safety-award-winning, Virtuoso Preferred aviation partner, to provide private helicopter charters throughout the Northeast with service to the Newport, Rhode Island area. Guests may travel from multiple departure points, including New York City, Westchester County, Boston, Connecticut, New Jersey, and additional Northeast locations. Each itinerary is customized based on departure region, timing, number of guests, and travel plans.

To arrange a charter, simply contact The Chanler Guest Services team with your preferred dates, departure region, and approximate schedule. Our team will connect you with Wings Air, who will confirm availability, routing, aircraft type, pricing, and final travel details directly with you. Wings Air manages all aviation logistics and payment, while The Chanler supports the experience by coordinating any necessary ground transfers from the arrival airport to the hotel, ensuring a seamless journey from sky to shoreline.

Guests often choose helicopter travel to Newport for efficiency, privacy, and the experience itself—it reduces travel time dramatically and offers extraordinary views of the Atlantic Ocean, Narragansett Bay, and the New England coastline. Wings Air operates year-round, subject to weather and aviation regulations, and early planning is recommended for peak weekends, holidays, and major events. Whether visiting for a weekend escape, a celebration, dining at Cara, or a special Newport occasion, a private helicopter charter offers a refined, time-saving, and memorable way to arrive.

Your Newport experience begins long before you reach the Cliff Walk. With Wings Air and The Chanler, travel becomes a thoughtfully composed part of the stay.

The room rate does not include breakfast unless you have reserved the  Bed and Breakfast package. Breakfast is served exclusively to hotel guests and is not open to the public. We offer two options for you each morning: enjoy an à la carte breakfast in the Dining Room or opt for the convenience of in-room dining.

Upon check-in, guests will receive a password to access the complimentary Wi-Fi network named "The Chanler Guest."

Our Tokyo Bikes and Bluejay Electric Bikes are available for complimentary use during the season. These bikes, perfect for exploring Newport, are offered on a first-come, first-served basis and can be rented through our Guest Services team. 

Available from Memorial Day to Columbus Day, 9:00 am - dusk, daily.  Electric Bikes are available starting in July.

We offer a complimentary house car service with our  Cadillac Escalade to enhance your getaway. This chauffeured service is available on a first-come, first-served basis from 5:00 pm - 10:00 pm, allowing you to enjoy hassle-free transportation to downtown Newport. For availability, please reach out to our dedicated guest services team during your stay.

The Chanler provides two electric vehicle (EV) charging stations to enhance the convenience for hotel guests, contingent upon guests supplying the required adapter.

Indulge in a complete experience of physical and emotional well-being at The Chanler. Allow us to pamper you with a personalized aromatherapy bath drawn right in the comfort of your guest room. Select from a range of luxurious bath oils by Aromatherapy Associates, carefully curated to harmonize and rejuvenate your spirits. Experience the bliss of a spa retreat without stepping out of your private sanctuary, as Salt Micro Spa offers 60- or 90-minute massage services tailored to your preferences. Let us transport you to a world of relaxation and rejuvenation right within the confines of your room.

Unveil the secrets of serene hidden coves, witness the grandeur of majestic lighthouses, and behold the opulent waterfront mansions that can only be truly admired from the water. In partnership with Sea Newport, we present an extraordinary private charter experience meticulously crafted for those seeking the utmost in relaxation, romance, or intimate celebrations with cherished companions. This exclusive opportunity caters to up to six guests, ensuring an intimate and personalized adventure. Click here to delve deeper into the details of this exceptional charter experience.

To experience a true Classic Coast delight, try your hand at sailing. Our guest services team will happily help to arrange a private sailboat tour of Narragansett Bay. 

To add a charter experience or have assistance with booking a sailboat, please call 401-847-1300 or reach out to [email protected] at least 72 hours prior to your stay.

This experience is offered seasonally, from Memorial Day through Labor Day.

During your stay at The Chanler, we are delighted to offer complimentary fitness passes to the International Tennis Hall of Fame fitness center. You can enjoy access to state-of-the-art cardio and weight machines, free weights, a stretching area, and recently remodeled locker rooms with convenient shower facilities. The fitness center is conveniently located just half a mile from The Chanler. Additionally, we highly recommend taking a scenic jog along the breathtaking 4-mile-long Cliff Walk.

To obtain your fitness passes, please see a member of guest services during your stay. 

Although The Chanler does not have a pool, we provide our guests with alternative ways to enhance their stay. One option is to enjoy a luxurious in-room Aromatherapy Bath experience. Furthermore, our Ocean and Garden Villas feature private hot tubs, and some villas even offer private dry saunas, ensuring an elevated level of luxury and relaxation during your visit. Additionally, we can arrange for an in-room massage for further indulgence and rejuvenation.

We provide the convenience of in-room dining with a limited menu that is available daily. You can enjoy breakfast and lunch from 8:00 am to 10:30 am and lunch and dinner from 12:00 pm to 9:00 pm. 

Regrettably, we do not have a business center available at our property. However, if you require assistance with printing boarding passes or any other business-related needs, our Guest Services team will be delighted to assist you. Simply reach out to them, and they will be more than happy to provide the necessary support.

The English Trellis Garden Villa offers two queen-sized beds, while all other guest rooms feature either a king or queen-sized bed. If desired, a rollaway bed can be added to your room for a fee of $50 for the duration of your stay. Available only in select rooms.

Each guest room is equipped with a Nespresso machine for your convenience, and you can also enjoy freshly brewed coffee in the lobby every day from 7 am to 10 am.

The Colonial Room is designed with accessibility features, including a lowered bed and toilet, wider doorways, and hand bars in the shower and near the toilet. When making a reservation over the phone, kindly inform our guest services agent if you require ADA compliance to ensure we can accommodate your needs accordingly.

Each room has the convenience of a personal mini fridge and complimentary bottled water.

The Chanler's on-site restaurants, Cara and Remy's Loose, along with our inviting Living Room, are open to the public for lunch and dinner.

If you're arriving by car, we’re pleased to offer complimentary valet or self-parking for your convenience.

We want you to feel at ease and enjoy your experience to the fullest, so our dress code is relaxed. We believe the atmosphere is shaped by you—come as you are, whether you're dressing up for a special occasion or keeping it casual. The vibe is all about making yourself comfortable while enjoying the moment.

Guests at both our dining and hotel facilities are welcome to enjoy a beverage on The Chanler's Lawn. Adirondack chairs and fire pit seating cannot be reserved in advance and are available on a first-come, first-served basis.

No. Pets are not allowed on the property while dining at The Chanler.

The Chanler welcomes Service Animals who are trained in doing work or performing tasks for their person. To help us prepare for your stay or dining experience, we request that you notify us if you will be traveling with a Service Animal before arrival. Due to the intimate size of our property and restaurants, we are unable to accept Emotional Support, Therapy, Comfort, or Companion Dogs.

To ensure an exceptional experience, we kindly accept reservations for groups of 8 or fewer guests. If you are interested in making a larger reservation that requires private dining space, we invite you to contact our Sales Team at [email protected] or by calling 401-847-2244. Our dedicated team will be delighted to assist you in arranging a memorable dining experience for your group. Groups larger than 8 require a food and beverage minimum and site rental fee due to our intimate atmosphere.

Remy’s Loose brings people together in a space that feels like home—comfortable, stylish, and effortlessly cool, with a playful twist on Parisian flair. The menu offers a modern, gracious nod to French cuisine, thoughtfully crafted with locally sourced ingredients.

VIEW SAMPLE MENU

Open seven days a week.

Remy's Loose

• Lunch: 12:00 pm - 2:45 pm 
• Dinner: 5:00 pm - 8:30 pm 

The Living Room

• 12:00 pm - 8:30 pm

To ensure a seamless dining experience, especially during peak season, we highly recommend making reservations for Remy's Loose in advance. You can secure your reservation by calling 401-847-2244 or conveniently booking online by clicking here. Please note in the summer a $25 per person fee applies to cancellations made within 24 hours of the reservation. No charges are incurred for cancellations made outside of this timeframe.

The Living Room is first come first serve and does not require a reservation to enjoy.

We want you to feel at ease and enjoy your experience to the fullest, so our dress code is relaxed. We believe the atmosphere is shaped by you—come as you are, whether you're dressing up for a special occasion or keeping it casual. The vibe is all about making yourself comfortable while enjoying the moment.

Our outdoor space is open in late spring through late fall. 

We do our best to accommodate seating preferences, but we can't guarantee a specific location. In rare cases of inclement weather, The Terrace may close, and indoor seating is subject to availability.

The menu at Remy’s Loose offers a variety of pescatarian, gluten-free, and vegetarian options, both a la carte and on the prix fixe menu. Certain dishes can also be modified to accommodate vegans.

Executive Chef Jacob Jasinski embraces an avant-garde approach at our restaurant, where the food takes center stage. With a commitment to showcasing ingredients at their peak, Chef Jasinski and our kitchen team craft new dishes daily, offering a captivating culinary experience. In a departure from traditional menus, we invite you to put your trust in the chef, as the team thoughtfully presents and explains each dish, providing a fascinating glimpse into the creative process. This dynamic interaction between the chefs, service team, and guests elevates your dining experience to a truly remarkable level.

March & April 2025

Cara will be exclusively available to our hotel guests and will not be open to public reservations. 

April 30, 2025 - October 26, 2025 

Cara is open to both hotel guests and the public from Wednesday through Sunday, offering two distinct dining experiences.

• The 5:00 pm seating offers a 5-course Blind Tasting
  • $170 per guest plus tax and service charge 
•  The 8:00 pm seating offers an 8-course Blind Tasting
  • $230 per guest plus tax and service charge 

To make reservations please call 401-847-2244 or book online here.

To preserve the intimate ambiance of our restaurant, we kindly ask for a prepayment, including a 20% service charge, for the tasting menu. This prepayment is fully refundable if the reservation is canceled at least 72 hours before the scheduled time. 

Due to the intimate nature of The Cara dining experience, we do not recommend for children ages 12 and younger.

In order to ensure the best dining experience for our guests, we regret to inform you that we are unable to accommodate severe allergies, multiple dietary restrictions, vegetarians, or vegans during our intimate group dining experience. We highly recommend exploring the menu at Remy's Loose, where you will find various options. Please note that the tastings at our dining experience include both meat and seafood.

To preserve the intimate ambiance of our restaurant, we kindly ask for a prepayment, including a 20% service charge, for the tasting menu. This prepayment is fully refundable if the reservation is canceled at least 72 hours before the scheduled time. 

No. Wedding photography and formal group portraits are reserved exclusively for couples who have contracted a full wedding or event with The Chanler.

Proposals and engagement photography are permitted for registered overnight guests only.

• Photography must be discreet
• Outdoor locations only
• No indoor weather backup options are available

The Chanler strictly prohibits all commercial photography and videography on its premises without the express prior written consent of hotel management. Prohibited activities include, but are not limited to:

Not Permitted

• The creation of any content intended for commercial, promotional, editorial, or advertorial purposes.
• Content shared via social media for commercial purposes, including but not limited to brand collaborations, influencer or affiliate partnerships, sponsored content, and product placements.
• The unauthorized use of The Chanler’s name, likeness, trademarks, or property in connection with any commercial activity.
• The operation of drones anywhere on hotel property is strictly prohibited unless included as part of a contracted event and expressly authorized in writing by hotel management prior to use.
• The use of The Chanler’s facilities or grounds for professional photos, drone footage, or video shoots, such as engagement, wedding, or pre-nuptial photography, is not permitted under any circumstances unless contracted through our Sales Department and approved in writing by hotel management. 
• Photography or videography of other guests, hotel staff, or private events is strictly prohibited without their explicit written consent. Guests may not approach or interrupt others to request such permissions.

Permitted

• Registered hotel guests are welcome to take personal, non-commercial photos under the following conditions:
• May be taken within the guest’s private room or outdoor public areas only.
• Photos must be candid, unobtrusive, and must not interfere with other guests’ experiences or hotel operations.
• No extensive professional equipment (including tripods, lighting kits, or drones) may be used.
• A private engagement shoot with a photographer may be permitted outdoors, provided proper notification is given to our Guest Services team and the shoot remains discreet, adhering to hotel guidelines. You must be a registered guest of the hotel.
• Public restrooms may not be used as changing rooms.
• Indoor or staged photography in common areas is not allowed.

Please note: Wedding party or group photos are not permitted anywhere on the grounds unless the event is formally contracted through our Sales Department.

Photography in indoor common areas is not permitted unless you are hosting a privately contracted event at The Chanler.

For guests not hosting a contracted private event, any request for indoor common area photography is subject to approval, must be contracted in advance of arrival, and will incur a site fee.

Photography inside a registered guest’s private room or balcony remains permitted.

Both The Cliff Walk and Easton’s Beach are located just steps away from The Chanler. Both are free and accessible for all guests of The Chanler.

Due to high demand, we strongly advise making advance reservations for dining at Newport's restaurants. We highly recommend reserving your table ahead of time to ensure availability. If you require any assistance, please feel free to contact our dedicated guest services team, who will be happy to assist you in making your reservation.

You can still discover the enchantment of Newport, even on a rainy day. Explore our top recommendations for delightful rainy-day activities right here.

Navigating parking in Newport can prove to be a bit of a challenge due to its quaint, narrow streets and resident parking zones. To assist you, we've compiled our suggested solutions for parking hurdles, available right here. Moreover, for your convenience, we provide a first-come, first-served evening house chauffeured Cadillac service, designed to transport you to your downtown destination. Please keep in mind that this service operates based on availability, please reach out to our dedicated guest services team for further details.

Yes. The Chanler at Cliff Walk requires a full, exclusive property buyout for all weddings and social events.

As a Forbes Five-Star hotel and Two Michelin Key property, The Chanler is designed to host one celebration at a time. A full buyout ensures privacy, continuity of experience, and the ability for couples to gather family and friends for an immersive, multi-day wedding weekend without outside guests on the property.

To preserve the integrity and exclusivity of each event, The Chanler does not host standalone social events without a full property buyout contract.

Weddings at The Chanler are structured as complete weekend experiences. Celebrations typically include:

• Rehearsal dinner
• Welcome reception
• Bridal luncheon or additional catering
• Wedding ceremony and reception
• Late-night gathering
• Farewell brunch

The estimated starting investment for a full wedding weekend, inclusive of food and beverage, property exclusivity fee, guestrooms, taxes, and service charges, begins at $300,000.

Final pricing varies based on guest count, season, menu selections, and overall event design.

Yes. The Chanler adheres to Newport, Rhode Island’s Noise Abatement Ordinance (Chapter 8.12) and all neighborhood regulations.

• Amplified outdoor music is permitted until 6:00 p.m.
• From 6:00 p.m. to 10:00 p.m., only unamplified music may be played outdoors at a volume deemed appropriate by the hotel.
• All outdoor music, including on the Terrace, must conclude by 10:00 p.m.
• Amplified music indoors may continue until 1:00 a.m., provided windows and doors remain closed, and volume levels are approved by the hotel.

These guidelines ensure respect for both the property and the surrounding community.

The Chanler operates in accordance with Rhode Island State Liquor Control Board regulations.

• All restaurants, bars, living rooms, lounges, and outdoor venues must be vacated by 1:00 a.m.
• Bar service concludes between 12:30 a.m. and 1:00 a.m.
• Glassware clearing begins during this window to allow guests time to depart by 1:00 a.m.

The Chanler maintains full responsibility for administering all alcohol service regulations.

The Chanler accepts:

• Cash
• Check
• Wire transfer
• Credit card

A 3% processing fee applies to all credit card transactions at the time of payment.

• Meadow Lawn — Wedding ceremonies
• Cliff Lawn — Cocktail hour and tented receptions
• The Terrace — Rehearsal dinners, welcome parties, and receptions for under 100 guests
• Indoor mansion spaces — Welcome gatherings and late-night events

For weddings with 100 or more guests, dinner is typically held under a tent on the lawn, with guests transitioning into the mansion for dancing and late-night entertainment.

Yes. All culinary and beverage service is provided exclusively by The Chanler’s culinary team.

Outside food and beverages are not permitted.

Tastings are scheduled during the off-season and are offered with our compliments for up to six guests. Tastings are available only once a wedding reception contract has been signed.

The Chanler is a twenty-room property. Due to fire and safety code regulations, each guestroom accommodates a maximum of two adults.

Yes. Welcome bags may be delivered:

• Thursday at 3:00 p.m. or later
• Friday morning prior to the event

Our team will coordinate distribution.

Yes. To ensure a seamless and elevated experience, all couples hosting their wedding at The Chanler are required to retain a professional wedding planner for a minimum of three months of planning services. A day-of coordinator alone is not sufficient to meet the level of preparation and detail required for a full property event.

Couples are asked to share their selected planning team with The Chanler’s Luxury Event Manager prior to contracting.

Upon request, we are pleased to provide a curated list of preferred planners and vendors. While you are welcome to select professionals outside of this list, we strongly encourage working with our recommended partners. They are thoughtfully vetted, deeply familiar with the property and Newport’s unique considerations, and experienced in executing events at a luxury standard aligned with The Chanler.

No. The Chanler does not provide full-service wedding planning.

Our Luxury Event Manager will guide you through all on-site planning related to The Chanler, including your guestroom block, catering selections, event flow within the property, and details specific to the house.

All additional logistics such as transportation, vendor coordination, floral and décor design, rentals, entertainment, and off-site event planning remain the responsibility of the couple and their contracted wedding planner. This structure ensures clear roles and allows your planning team to fully design and manage the broader vision of your wedding weekend.

The Chanler offers fewer than 10 exclusive wedding weekend buyouts per year, primarily during the summer and early fall months of May through October.

To preserve the intimacy of the property and the level of experience we are known for, wedding dates are intentionally limited. Buyout dates are released in December or January of the year prior. For example, 2027 wedding dates were released in January 2026.

No, The Chanler does not provide group transportation services.

Your Luxury Event Manager is happy to share a curated list of preferred transportation partners local to Newport.

Please note that full-size 50-passenger buses are not able to fit through the property’s front gates and are not permitted to park on surrounding city streets. We recommend Newport trolleys or mini coaches, as they can access the front gates and be staged in the front drive for seamless guest arrival and departure.

Yes, The Chanler offers on-site parking; however, availability is limited due to our residential setting. The parking lot accommodates approximately 35 personal vehicles in total.

If all overnight guests bring a vehicle, only an estimated 10 to 15 spaces may remain available for additional event attendees. For this reason, group transportation such as trolleys or mini coaches is strongly recommended. Street parking in the surrounding neighborhood is limited and not guaranteed.

Ride-share services such as Uber and Lyft are typically available earlier in the day, but late-night return availability can be inconsistent in Newport.

Yes. Our private boardroom, located just off the lobby, accommodates up to 10 attendees in a conference-style setting. The space is well suited for executive retreats, strategy sessions, and intimate leadership meetings where privacy and focus are essential.

The Chanler does not maintain in-house AV equipment or an on-site technician. We partner with trusted local professionals who are familiar with the nuances of our historic property and can tailor solutions to your needs.

Yes, with prior approval. All outside vendors must sign The Chanler’s vendor agreement to ensure alignment with property standards and logistics.

Yes. For larger groups, a full property buyout allows the Terrace to be transformed into a refined meeting space for approximately 10 to 40 attendees. This option offers exclusivity, privacy, and the ability to shape the entire environment around your gathering.

Yes. Our culinary team offers curated corporate menus for breakfast, luncheon meetings, and refreshment breaks. For smaller groups, private dining or à la carte service at Remy's Loose may be arranged.

No. All food and beverage for in-house meetings and events is prepared and served by The Chanler’s culinary team to ensure quality, consistency, and seamless execution.

Yes. Complimentary Wi-Fi is available throughout all public spaces and guest rooms, including the boardroom.

Yes. On select dates throughout the year, we host corporate dinners for approximately 40 to 80 guests. Availability and details may be obtained through the Group Sales department.

Yes, provided all entertainment complies with local noise ordinances. Amplified music is not permitted after 6:00 PM, and all outdoor Terrace events must conclude by 10:00 PM to preserve the residential setting and guest experience.

Donation Guidelines

• Charitable donation requests must be received in writing two months in advance of the event date.
• The charity must highlight The Chanler at Cliff Walk in their marketing promotions
• The charity organization must submit 501c3 nonprofit organization documentation
• The charity must submit information, collateral, and website links to the event for consideration 
• One request per organization per calendar year will be considered
• The Chanler at Cliff Walk does not donate to thank-you gifts, door prizes, incentives, entertainment purposes, or to fundraisers that benefit an individual or individual families.
• If approved you will be notified by email and provide a mailing address or certificate pick-up date.

E-mail requests and materials to donations: [email protected]

We are happy to consider all partnerships and collaborations.

• For business partnerships and collaborations please reach out to our marketing department at [email protected].
• For individual influencer collaborations and press-related questions please reach out to [email protected].