A Close Up Of A Flower Garden

COVID-19 Information

Spring at The Chanler

The Chanler at Cliff Walk warmly welcomes our new and returning guests this spring. 

To insure the highest level of safety, access to the hotel and property is for hotel and restaurant guests only, and by reservations in advance. We thank you for your cooperation at this time. For hotel reservations, please call 401-847-1300. For restaurant reservations, please call 401-847-2244. 

Our Commitment for Safety

We reopen steadfast with the health of our guests and team members remaining our top priority. Our partnership with EcoLab, a global provider in hygiene services has provided us with the most thorough cleaning standards possible. Our entire Chanler team is fully trained and COVID-19 certified within the state of Rhode Island.

Current Rhode Island Travel Restrictions for Out-of-State Guests

We ask all out-of-state guests to check in frequently with RI.Gov and to review state guidelines for the latest travel requirements for entering Rhode Island due to COVID-19. Our Chanler team will be happy to assist in advance should you have any other questions relative to your travel and stay with us while in Rhode Island.

COVID-19 Practices, Protocols, Enhancements

  • Temperatures and pre-screening are taken for all team members prior to the start of their shift
  • All staff and guests are required to wear masks on property 
  • Requirement for all team members to consistently wash their hands and use hand sanitizer
  • Expanded public area cleaning and sanitation of all high touch surfaces
  • Hand sanitizing stations provided throughout public areas and in employee-only areas
  • Frequent cleaning of public areas including restrooms 
  • New interior and exterior signage created for directional purposes and social distancing
  • All employees trained and certified in COVID-19 safety and sanitation protocols
  • Per Rhode Island state regulations, The Chanler has developed a COVID-19 response plan

Guest Rooms

  • Guest room thoroughly sanitized prior to your arrival
  • Decorative bedding has been removed from each guest room
  • We offer three levels of housekeeping to choose from during your stay: full service, limited, or no service
  • In room dining is available for breakfast, lunch and dinner

Arrival, Departure, & During Your Stay

  • Option of contactless arrival and departure based on your comfort level
  • We will place our customary concierge call prior to your stay with us to discuss any concerns and requests you may have
  • Furnishings in the mansion and throughout the property have been adjusted for social distancing
  • Plexiglass has been installed around the front desk 


  • Indoor occupancy reduced to 75% of capacity
  • Outdoor seating on the terrace is limited to up to two households together, not to exceed a total of eight (8) people
  • Tables will be set six feet apart
  • Reservations must be made in advance by calling 401-847-2244 or via OpenTable
  • Please arrive no more than fifteen minutes prior to your reservation
  • Because of the limited seating, you will have your table for ninety minutes from the start of your reservation time. Tables will be held for a maximum of 10 minutes
  • Face masks are required while dining, except when eating or drinking. Masks must be worn even after being seated until food or drink is brought to the table. We will refuse seating and service to individuals without face coverings
  • Tables and seating are sanitized before and after your visit
  • Plexiglass has been installed around the open air kitchen in Cara